Complete Install 12/4/23 & 12/5/23 and 12/20/23 & 12/21/23
The entire crew with the Attic Lift team has been top notch and the entire experience has been very smooth from start to finish. Amanda was very helpful in ensuring I got set up for the product I wanted and helped us do everything in a timely manner. Jacob did the installation and is an excellent technician and very pleasant to work with. Easy going demeanor with a ‘can do’ attitude who clearly takes every aspect of his work very seriously and pays close attention to the fine details.
Complete Install Benbrook, TX 12/18/23 & 12/19/23
Amanda and Jacob were a joy to work with from beginning to end. These days, it is not easy to find companies that have exceptional customer service and a great product with stellar work. Jacob did a fantastic job with our installation, and we LOVE our Attic Lift!
Complete Install New Braunfels, TX
Top quality product and superior customer service. Amanda quickly responds with correct information to any questions. Jacob, my installer, was very professional, courteous, and knowledgeable. He arrived at the appointed time. He is friendly and takes time to explain the workings of the lift until all my questions were answered. He cleaned up the construction mess, which he kept to a minimum. I have used the lift several times this month - much safer than carrying boxes of decorations up and down a ladder.
Installed in Fort Worth, TX
Thanks, Amanda. Jacob did a great job! I’m glad to have the Attic Lift and will be using it tonight. Also, thanks for the great services and quick response.
I am highly recommending Attic Lift to everyone I know.
Recommendations from Alignable:
Great job! Everything looks good. I hope to get some use out of it this weekend as I start a little organization project!
Tyler, TX Service Call issued 10/13/22
Your service man was very professional in his work, and very nice.
At long last my new home reached the stage where we could install my Attic Lift. Both my builder and I were there for the entire, and very quick, 1.5 hour installation, and we were both impressed. The product itself looked and performed even better that I expected, but the installation team was really a bonus. They were polite, professional, and amazingly competent at both the installation and the representation for your company. Everything about the experience exceeded my expectations! The bonus was that my builder watched and studied the operation and mused that he should start including them in all of his new homes, or at least offer them as an option. I hope that works out for you all, and I just wanted to express my appreciation for a great experience in an era where customer service seems to have hit bottom.
Thanks for a very professional install with Jacob. His ability to solve the clearance problem prevented a return install appointment.
I enjoyed hearing about the fabrication of some of the parts and the upgrades to the motors used. I was also surprised the no regular
lubrication of any of the components is required. The build looks really solid and should provide years of service.
All the best,
When you notified me that I could have my lift installed after just 2 weeks from ordering it, I was thrilled.
Our experience with the installation could not have been better. Jacob, who travelled for six hours to get here, was more than willing to explain the process, and was very knowledgeable, friendly & trust-worthy. He worked almost non-stop until he had the lift fitting perfectly.
I highly recommend your company for anyone contemplating an attic lift. What a team you have!
John & Mary Finn
Amanda, just sending you an email to let you know that the installation of our 500# lift was just finished. The entire job was completed in less than two days. Jacob did a great job with the installation, clean up, and in answering the many questions I had.
The first thing I noticed about the lift system is how solid and well built it is. After Jacob finished the installation, he gave me a little “tour” regarding how to operate the lift and the many design features and how they relate to a safe operation. You can tell that “safety” is a top priority with product design and operations.
I’m extremely happy I purchased the remote control. It is well worth the price for operating the lift. I really like the safety features that are built into the remote that prevents the lift motor from being started accidentally.
I also want to thank you for your help in what I would call “active listening” as I talked about what I was looking for in the way of a lift and your explaining the options that would most likely meet my needs. I think that went a long way towards me getting something I’m proud to own and am confident of it’s reliability. I could not be more pleased.
Just a quick e-mail to follow-up now that Jacob has finished the job here. Again, please make a note in our file that, if at all possible, we'd like Jacob back out here to perform any future repairs to our Attic Lift system. He did a thoroughly professional job in every respect, starting with calling us half an hour out in the middle of the two hour window you gave us to expect him by, and then arriving almost exactly half an hour after the call as advertised. He explained the cable replacement process up front in easily understandable terms and then set about the task without delay. Once he had replaced the cables and retaped them for operator and system safety, he then adjusted cable tension and alignment until he had eliminated platform sway and the lift sat properly both on the ground and in place in our attic. He has the perfectionists' attitude absolutely essential to assuring the safe and reliable operation of our lift system and we very much appreciate him doing the work. Our thanks to you as well for arranging the schedule to permit him to make the repairs now when we use it the most over the holidays. I cannot imagine trying to do this job myself. The repairs he did are worth every penny spent!
Please pass along our thanks as well to the folks at your company who designed and developed this versatile and valuable product. I'm not sure we could stay in this home without it given all the things we haul on it up and downstairs. Best wishes for a Merry Christmas and a Happy New Year.
I have been in the construction business for over 50 years and have seen many subcontractors and I want to let you know the installer was very knowledgeable and professional about the installation.
He double checked everything and was very detailed about the little things that make a good installation. This was very refreshing to see and I would give him an A+ grade.
I know I am going to enjoy the lift and will highly recommend you guys to some friends
Thank you very much
Dry Prong, Louisiana
July 23. 2020
Amanda and the Attic Lift Team,
June 10, 2020
Amanda, I just wanted to take the time and thank you and your team for all your help with the lift. The crew was incredible. Very friendly and professional to say the least.
I can tell you how much I appreciate all your professionalism from beginning to end. The lift is absolutely fabulous!
Have a wonderful day and thank you again.
BTW, the builder of our home is incredibly impressed as well. You just may realize some residual business from those guys.
Gary Don Lane
June 14, 2019
A Not-for-profit Educational Organization
May 30, 2019
Got the lift installed today. Works great. Thanks for your help through the whole process.
Auburn, Alabama *Bradford Construction*
November 1, 2018
To The Attic Lift:
We just finished installing the lift in my garage and I must tell you it is better than I expected. Being 70 years old and nothing but a pull down ladder to access my storage space above my garage: I hurt myself many time trying to carry boxes needing storage up or down the ladder. When I researched what my options were and I saw your lifts on the internet, I further investigated and found yours was rated one of the best. The instructions are very useful and once understood, very easy to install. I thank you and your company for producing such an amazing product. My health and well being are everything to me and now I can move things at will up or down without worrying about getting hurt. As a side note, my neighbors saw the lift are were very interested for their own garage.
- James Dickson * Huntley, Illinois*
August 26, 2018
Dear Jason & Amanda:
I Love My Attic Lift!
Hello everyone at Attic Lift and I hope this message finds you well....
- Joe Moorefield
My lift is awesome. Jason did a great job and fast too. I appreciate all of your assistance. Chalk me up as another satisfied customer.
I wanted to thank you so much for installing our lift last week. Everything looks fantastic and the install job was excellent!
Thank y’all very much!
-Jarrod C. Leisch, DDS
The install went great. That is a great product y'all have!
I highly recommend Jason! We hired him to install his lift in our existing storage area in our garage. My husband made a last-minute change and asked Jason if he could please install the lift on the outside of our storage area. Jason looked at the area where we wanted it installed and said, "No problem! I can do it!" He was only in Orange County (flew in from TX) for a day and a half. He went to Home Depot and bought all the supplies, lumber, etc. he needed to build our mezzanine for our lift! The next morning before he left he said, "I can install the drywall so all you have to do is have a painter come out and paint it!" He exceeded our expectations and then some! I wish I had another area for a lift, I would hire him again without hesitation! The best customer service ever! He loves what he does and it shows in his workmanship! Bringing down all my holiday tubs of decorations, Christmas tree, etc. this year was a breeze! No longer will I be climbing up a ladder and lifting the heavy tubs over my head into the storage area! More importantly, never falling off a ladder again!!
- Linda Martin